What Makes a Good Chatbot?

Published by:

Eran Soroka

This video is the first in a series about chatbot conversational design. The idea is to ask chatbot conversational designers one simple question:
What’s the ONE thing that makes a chatbot good?
I started with my mentor and friend, Yaki Dunietz whose passion for bridging the gap between man and machine has inspired me over the years. He’s been working on chatbots since the 90’s and has a great perspective on what he thinks makes a chatbot good.
What do YOU think? Do you agree?
Let us know in the comments and don’t forget to join our CoCo Community here